Get in touch, we are happy to help!

General Enquiries

Call us on 028 9042 7211 or email info@woven.org.uk

For housing and tenancy related enquiries email: housing@woven.org.uk

For maintenance and repair enquiries email: repairs@woven.org.uk

Business hours are
Mon to Thurs 08:45 - 16:45, Fri 08:45 - 16:30

For out of hours EMERGENCIES call Radius Connect 24 FREEPHONE 0800 7313081

For media enquiries contact MCE on 028 9026 7099 or info@mcecomms.com

Send us a message

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Head Office

44 Newforge Lane,
Laganwood House,
Newforge Lane,
Belfast,
BT9 5NW

028 9042 7211 info@woven.org.uk

North West Office

Exchange House 2nd Floor,
Queen's Quay,
Londonderry,
BT48 7AS

028 7136 0015 info@woven.org.uk

Complaints

We are committed to providing you with a high standard of service at all times. However, we accept that there may be occasions when you are not satisfied with the service which you have received and, as a result, you may wish to make a complaint. You may use the above online enquiry form to lodge a complaint or, alternatively, you may wish to email, telephone or put your complaint in writing (all contact details as above). We will acknowledge your complaint within 5 working days and endeavour to supply a full response within 15 working days.

For detailed information regarding our Complaints Policy and Procedure, and what to expect from the process, please download a copy of the Complaints leaflet HERE.

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