Get in touch, we are happy to help!

General Enquiries

Call us on 028 9042 7211 or email

For housing and tenancy related enquiries email:

For maintenance and repair enquiries email:

Business hours are
Mon to Thurs 08:45 - 16:45, Fri 08:45 - 16:30

For out of hours EMERGENCIES call Radius Connect 24 FREEPHONE 0330 123 1097

For media enquiries contact Cavendish on 028 9026 7099 or

Send us a message

Thank you for your message, one of our team will be in touch as soon as possible.

By submitting this form you agree to our terms & conditions

Head Office

44 Newforge Lane,
Laganwood House,
Newforge Lane,

028 9042 7211

North West Office

Exchange House 2nd Floor,
Queen's Quay,
BT48 7AS

028 7136 0015


We are committed to providing you with a high standard of service at all times. However, we accept that there may be occasions when you are not satisfied with the service which you have received and, as a result, you may wish to make a complaint. You may use the above online enquiry form to lodge a complaint or, alternatively, you may wish to email, telephone or put your complaint in writing (all contact details as above). We will acknowledge your complaint within 5 working days and endeavour to supply a full response within 15 working days.

For detailed information regarding our Complaints Policy and Procedure, and what to expect from the process, please download a copy of the Complaints leaflet HERE.

Our use of cookies

Some cookies are necessary for us to manage how our website behaves while other optional, or non-necessary, cookies help us to analyse website usage. You can Accept All or Reject All optional cookies or control individual cookie types below.

You can read more in our Cookie Notice


These cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

Analytical cookies help us to improve our website by collecting and reporting information on its usage.

Third-Party Cookies

These cookies are set by a website other than the website you are visiting usually as a result of some embedded content such as a video, a social media share or a like button or a contact map