Maintenance & Repairs

We want to work with you to keep your home as good as new.

It’s in our interest as well as yours to keep your property in a healthy state.  At the end of the contractor’s liability period in new properties, the care of your home will become the responsibility of Woven and yourself jointly. Some repair items will be our responsibility, and some will be yours. Click on Repair liability on the right for further information.

We aim to carry out repairs which our responsibility quickly and efficiently. You can report a repair easily by clicking on Report a repair on the right. Once you’ve reported a repair to us, we will arrange for our contractors to call and carry out the repair. Please help us to make arrangements for access and always ask to see some proof of identity when someone visits your home.

In order for our contractors to prioritise work, repairs are categorised. Click on Repair response times on the right.

Let’s work together to keep your property in top condition.

We have a legal and regulatory responsibility to undertake servicing & safety checks to ensure that the systems in your home remain safe to use and perform efficiently.

Safety checks are FREE OF CHARGE and could save your life.

It is a condition of your Tenancy Agreement that you allow us to complete these checks, to ensure that your gas or oil appliances and electrical systems are working safely, to keep you, your family and your neighbours safe.

For full details click here

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