9 November 2026

Preparing for severe weather conditions

Severe weather and potential service disruption

Extreme weather has the potential to disrupt services. The Association, our contractors and Out of Hours service will endeavour to make safe any storm-related damage where reasonably possible and when it is safe to do so. Follow-up repairs will be completed in line with our normal response times.

You can take simple steps to reduce the impact of severe weather events, including high winds and flooding. We encourage all residents to take precautions to help protect their homes and communities. Please secure or store any loose items in your garden, store wheelie bins and recycling boxes in a sheltered location where possible, ensure gates are fully closed and bolted, and keep NIE electricity meter cupboard and gas meter cabinet doors closed and locked.

To report repairs:

Woven Repair Team (Business Hours: Mon to Thurs 08:45-16:45, Fri 08:45-16:30)

Telephone: 028 9042 7211 / 028 7136 0015 or email: [email protected]

For Out of Hours Emergencies call Radius Connect 24: 0330 123 1097

Flooding Incident Line 0300 2000 100